return and refund

1. Introduction

Thank you for shopping at Shein and Sheer by Vintivibe! We strive to provide you with high-quality products and a positive shopping experience. This Return and Refund Policy outlines the conditions under which you may return an item and receive a refund.

2. Return Eligibility

You may return most new, unworn, and unwashed items within [Number] days of delivery for a full refund. Some exceptions may apply, including:

• Items marked as “Final Sale” or “Non-Returnable”
• Items damaged after delivery due to misuse or neglect
• Items returned without original packaging or tags
• Items returned after the return window has closed

3. How to Return an Item

To initiate a return, please contact us within the return window at [email address or phone number]. We will provide you with further instructions and a return shipping label (if applicable). Please note that you may be responsible for the cost of return shipping, unless the item is defective or the return is due to our error.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within [Number] business days. Refunds will be issued to the original payment method used for purchase.

5. Exchanges

Unfortunately, we are not currently offering exchanges at this time. If you wish to exchange an item, you may return the original item and then place a new order for the desired replacement.

6. Questions

If you have any questions regarding our Return and Refund Policy, please feel free to contact us at info@sheinandsheer.com